Please read our complete Terms and Conditions . You can download the file as Acrobat-Document (pdf) here. The Document is available only in german so far.

Ordering:
To place an order please send the specifications of the instrument, your complete post adress and phone number either by email, fax or in a letter to the following address:

Please make up your mind before you actually place an order to avoid any confusion. If possible please avoid multiple correspondences since sorting out different messages on the same topic is a very time consuming business.
 

Deposit
To process your order we need a deposit of 20% of the total price. 

This deposit covers the purchase of the materials for your instrument and will not be refunded if the order is cancelled.

You'll get an ordering confirmation with all your specs listed as soon as your deposit is here.
 

How to pay
Payment can be made by either bank draft or international money order.
Please send it to the following address:

                    Andreas Rogge
                    Pipemaker
                    Westbahnhofstrasse 60
                    D-72070 Tuebingen
 

If you make a banktransfer it should be directed to:

                    Andreas Rogge
                    Pipemaker
                    Westbahnhofstrasse 60
                    D-72070 Tuebingen

                    Account No.: 434 195
                    Bank:    Kreissparkasse Tuebingen
                    Street:   Am Lustnauer Tor 3
                    City:      D-72074 Tuebingen
                    State:    Germany

                    BIC:     SOLA DE S1 TUB
                                via Landesbank Baden-Wuerttemberg
                                Stuttgart/Mannheim
                   IBAN:    DE 39 641 500 20 0000 434 195
 

Please don't forget to give your name and type of instrument as payment detail to avoid any mix-up!

Delivery
Once your instrument is ready we notify you. Shipping is done by DHL, the expenses have to be paid by the customer (transport collect).
 

Delay
Each instrument is individually crafted to your specifications, this leads to a waiting list for different types of instruments. Due to the additional amount of repairwork here in the shop it is not possible to give exact delivery dates.

Liability for Content

We make every effort to keep the information on our Web site current, but accept no liability whatsoever for the content provided. Pursuant to §7 par. 1 of TMG (German Tele-Media Act), the law limits our responsibility as a service provider to our own content on these Web pages.

According to §§8 to 10 of TMG, we are not obligated to monitor third party information provided or stored on our Web site. However, we shall promptly remove any content upon becoming aware that it violates the law. Our liability in such an instance shall commence at the time we become aware of the respective violation.

Our site contains links to third-party Web sites. We have no influence whatsoever on the information on these Web sites and accept no guaranty for its correctness. The content of such third-party sites is the responsibility of the respective owners/providers.

At the time third-party Web sites were linked to ours, we found NO GROUNDS WHATSOEVER of any likely contravention of the law. We shall promptly delete a link upon becoming aware that it violates the law.

The content and works provided on these Web pages are governed by the copyright laws of Germany. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator.

Please be aware that there are inherent security risks in transmitting data, such as e-mails, via the Internet, because it is impossible to safeguard completely against unauthorized access by third parties. Nevertheless, we shall safeguard your data, subject to this limitation. In particular, personal information will be transmitted via the Internet only if it does not infringe upon third-party rights, unless the respective party has given its prior consent in view of such security risks. Accordingly, as the Web site provider, we shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.

We oppose the use of any available contact information by a third party for sending unsolicited advertisements. As the Web site provider, we reserve the express right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.

source: S&K Rechtsanwälte www.streifler.de; Englisch-Übersetzung durch Twigg's Translations